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Shane Black Reviews

Submitted by Nate on 24/06/2024

Singapore Sentosa @ W Sentosa

Overall Rating
Service
Responsiveness
Expertise
Communication

The W @ Sentosa was friggen amazing! Extremely welcoming from the concierge, to check-in (Balloons and welcome drink on arrival- The one from office room fridge, not in the walkway), to the room. Very modern and clean!Very family and kid friendly. Kids were spoilt with their own kids cards benefits (popcorn and icecream - WOW).Shane booked us the Marvellous suite, which lived upto its name.The resort amenities and pool were GREAT! Kids loved the pool!Shane kept me in the loop of every email reminder he received about the booking etc.Booking and advice via SW Travel was superb.Thanks SW Travel, will book again!


Reply From Shane Black

Thanks Nate! I'm glad that you and your family had a great trip! The W truly is a great hotel... I spent a portion of my honeymoon there many years ago ;)
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Amazing experience

Great service and amazing experience! This was my first cruise ever and the support and advice I received from Shane was invaluable. Really appreciate!

Submitted by Mark Cheg on 21/12/2024

Thanks Shane!!

Thanks to Shane we’ve had two seamless holidays within 6months - a cruise and a trip to Hawaii! Shane has been extremely helpful and knowledgeable, from providing advice on optimising our itinerary to sorting out last minute issues that popped while on the trip. I would highly recommend his travel agent services for anyone looking to book the best holiday without all the stress!  

Submitted by Tina on 16/12/2024

5 Star Service

I recently used the services of Shane from S W Black Travel for the first time for a months long holiday overseas. From the outset I found Shane to be extremely responsive to my bookings and for any questions I had. Nothing was too much trouble for Shane and I found that he even responded on weekends which shows his level of commitment. I would have no hesitations in recommending S W Black Travel to anyone planning a trip and I will definitely be using his services again in the future.

Submitted by Mark Heinz on 06/11/2024

Sri Lanka and Mumbai

The wife and I were looking for a short 2 week holiday in Sri Lanka, last minute we decided to add in a short trip to Mumbai for the weekend during the trip, Shane helped us make the most of our time and and made the entire process easy with plenty of options. Great communication with plenty of updates which kept our mind at ease. Highly recommend Shane to help you out for any trip.

Submitted by Edward Burbage on 03/09/2024

5 star Service

I engaged with Shane to assist with planning a trip to Europe for 11 people. From the very onset, Shane was helpful with discussing the and planning the trip, providing useful tips and suggestions along the way.Shane booked hotel and transport for 3 cities for the group and ensured that the little details were attended to at each location.I would recommend Shane multiple times over and use his services again.Very appreciative of his work and his service is second to none.

Submitted by Lionel Iheanacho on 23/08/2024