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What is the ATAS Accreditation scheme?

What does 'ATAS Accredited' mean?


According to the Australian Travel Industry Association (formerly the Australian Federation of Travel Agents), the Australian Travel Accreditation Scheme, or ATAS, sets the benchmark for quality Travel Agents in Australia.


ATAS Accredited Travel Agents must comply with the ATAS Code of Conduct, which includes:

☑ A service quality promise

☑ Appropriately trained staff members

☑ Providing full transparency of Terms & Conditions before booking

☑ Complying with the ATAS Complaint Escalation process


For an Australian Travel Agent to become ATAS Accredited, their business must have met certain criteria and standards, so you can rest assured your travel bookings are managed by industry professionals. 


For more information about ATIA, or their Travel Accreditation Scheme, ATAS, click here


We are not affiliated with the Australian Travel Industry Association and we provide this information to help you understand what 'ATAS Accredited' means when you see this term on an Agent's profile page.


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