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James Jang

Travel Expert
Travel Designer at where2travel
Malvern, Victoria, 3144

Rated 5/5 (16 Reviews)
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Today is the youngest you will ever be so travel while you can.

About James Jang

My love for all things travel started from my first overseas trip as a teenager.  After 20+ years in the travel industry I still have the same passion.  I travel at every opportunity which has enabled me to visit over 80 countries.  I love to learn and experience different cultures, different traditions & different values.

Some travel highlights of mine include going on Safari in both East & South Africa, hiking up to Tiger’s Nest in Bhutan, exploring the streets of Lahore in Pakistan and soaking up the sun in the Maldives to experiencing winter in northern Sweden.  

Besides travel, I enjoy photography as well as all things aviation and have flown with over 90 airlines.  I will jump at the chance to fly a on new aircraft or airline.  

I enjoy tailor making itineraries to suit all clients’ needs to managing corporate accounts.  I have many repeat & reffered clients but always have time & welcome new clients.

Company Details

Hours of Operation
Monday to Friday
10 am to 4 pm
Accepted Forms of Payments
Payments are preferred by cash or direct deposit.
Payments made by means of credit card will incur a surcharge.
Credentials
Singapore Travel Specialist
Honours & Awards
2015 - National Travel Industry Awards - Best Travel Consultant - Retail Finalist
2016 - National Travel Industry Awards - Best Travel Consultant - Retail Finalist
2017 - National Travel Industry Awards - Best Travel Consultant - Retail Finalist
2018 - Magellan Travel Group - Leisue Consultant of the Yar
  • Verified Certifications
  • Travel Types I Specialise in:
  • Cruise Holidays, Independent Travel, Luxury Travel
  • Contact Information

    Company Name
    where2travel
    ATAS Accredited
    Yes
    Phone Number
    Show Phone Number
    Location
    1155 Malvern Rd
    Malvern, Victoria, 3144
    Australia

    James Jang Reviews


    Submitted by Dejan on Monday, Jul 17, 2023

    Thank You James

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    We were looking at booking Club Med and unfortunately their website couldn't process our requests.  I contacted where2travel and James responded instantly.  He's quick responses and service has been amazing.  Everything was organised within days, and we are extremely happy.  Thank you, James, for doing an amazing job.

    Submitted by Barbara on Friday, Jun 07, 2024

    5 Very satisfied customer.

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    James has  been organising our travel arrangements for several years and we have only good things to say about dealing with him. We find him efficient , knowledgeable and appreciate his pleasant manner and attention to detail. 

    Submitted by Alan And Vicky on Wednesday, Aug 07, 2024

    11 out of 10!

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    Well I am absolutely rapped with James!I was struggling getting application for a Chinese visa so I turned to James.He invited me to his office and he  patiently worked through the process.The flights were all booked and tickets issued just the Visa to be completed..it was a long winded process but I presented it to the China Visa centre and all was okay.Well done and thank you for a superior service James and Where2TravelAlan and Vicky

    Submitted by Alan Allebone on Monday, Aug 07, 2023

    He is always there!

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    For a very long time I have used James services and have yet to be let down or disappointed with his vast knowledge of his profession.Has always got me the best deals.he always finds the time for his customersI rate him 11 out of 10 every timeKeep up the good work James

    Submitted by Victor And Barbara on Thursday, Aug 24, 2023

    Hawaii

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    We found James to be very helpful and pleasant to deal with. Nothing was too much trouble for him and  we really appreciated  his attention to detail and ensuring that we were well prepared for our trip. 

    Submitted by Alan And Vicky on Tuesday, Jul 23, 2024

    Where did you find him?

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    I have for many many years used James services. He has never failed me! He listens, he understands your issues and puts them right.He  goes out of his way to help you and clears up any issues that may occur.He is willing to go the extra mile

    Submitted by Krasi on Tuesday, Jan 30, 2024

    The best travel agent

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    The customer service of James Jang from Where2travel Malvern is always outstanding. I am very impressed by his professionalism and knowledge.James is  so passionate about his job, very accurate and always responding on time.Thank you so much James 

    Submitted by Lyndways on Thursday, Jan 04, 2024

    We love James

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    It is such a pleasure working with James to plan our travel. He has organised several overseas trips for us and it’s so relaxing. We just sit back and James makes everything happen, we barely lift a finger. All our trips have been stress free, transfers organised, lovely accomodation and easy communication.We can’t recommend Janes highly enough- he takes all the worry out of travelGiuliana and Wayne Jan 2024 

    Submitted by Judith on Friday, Jun 07, 2024

    Very appreciative, great support

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    Thanks JamesVery attentive to details, helpful and efficient. Appreciated your prompt, efficient, professional work in assisting with the planning and bookings for our holiday together with a friendly and polite manner. 

    Submitted by Alan Allebone on Thursday, Nov 07, 2024

    Don't lose him "Where2Travel"

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    I have just had a fantastic 6 week holiday in China and it is really thanks to James Jang! Just 10 days before going away I was informed I have Diabetes Type 2! I panicked!  James advised me to take out comprehensive insurance with 1Cover and explain my issues. They approved the insurance  and we got a great deal! Great start! James also then advised me approach China Southern Airlines and ask for diabetes meals. I would never have thought of this. It worked. CSA looked after me from boarding the aircraft settling me in and keeping an eye on me! James knows that I like window seats so he advised me to email CSA  direct and ask for my preferred seating. They approved this! It's the knowledge that James has and shares with his clients that makes a huge difference. By the way he also helped me to complete the Chinese Visa application and within in 2 days I had my visa!! Thank you very much James yet again. From a very satisfied 80 year old  who has used James services for many many years Alan

    Submitted by Alan Allebone on Friday, Aug 09, 2024

    Thanks James, I am ready to go!

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    Thanks to James I am ready to go to enjoy my holiday to China!He has kept an eye on me from the start and now we have finalised the last procedure.He  has secured diabetic meals for me where I could not get a response.Thank you James for all your help.

    Submitted by Barbara on Friday, Aug 23, 2024

    Great experience

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    James has helped us with our travel arrangements for several years now and we have always been impressed by his efficiency and knowledge. This last trip he quickly solved all the problems due to us missing a flight through our own fault. It is always a pleasure to deal with him. 

    Submitted by Freedom Facilities Management on Monday, Oct 30, 2023

    Amazing service and wonderful experience!

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    I had the absolute pleasure of working with James recently, in organising an international Managers Conference. From flights/transport/accommodation/restaurants and many varied activities and tours - it was a mammoth undertaking. And the fact our business changed our minds regularly, of course didn't help...but James was so wonderful to deal with. Nothing was too much to take on, his prompt, calm and friendly disposition truly made things easy for us..... and all of the flights/activities experiences went off not only without a hitch, but the group themselves were really delighted with the conference. Highly recommend James to partner with to organise trips or events, and we will do again (hopefully soon!) 

    Submitted by Jackie And Peter Smith. on Monday, Sep 02, 2024

    Where2travel consultant James Jang.

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    Over a period of more than twenty years we have been benefiting from the expertise provided by Harvey World Travel and then by Where2Travel.During that time we were advised in our travel arrangements, initially by Caitlin Clarke and after Caitlin’s marriage to James Jang who continues to look after us to this very day.In arranging our frequent holidays James vast knowledge and experience has proved invaluable. His attention to detail and ability to second-guess our requirements has allowed us to enjoy many and varied trouble free vacations. Whether close by to our Melbourne home or on the other side of the world James is always there for us, providing reassurance and on many  occasions real-time assistance. We could not be more satisfied with the care and service he provides which over the years has developed into a lasting friendship. In short we can highly recommend James in every way. Jackie and Peter Smith.

    Submitted by Kristy Hand on Thursday, Dec 07, 2023

    Prompt and Professional!

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    The booking process has been seamless from the beginning. Yesterday (5 days before we were due to depart) one of the guests on my booking was no longer able to join us and James was to quickly to act on this and replace the passenger with new details all whilst showing compassion for the reason one of the people travelling with us could no longer go on the trip.Will definitely use James to book our travel again should the opportunity exist

    Submitted by Richard Hobday on Wednesday, Jun 12, 2024

    Where2travel Malvern

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    James Jang from Where2travel recently organised a trip for us to Portugal and Spain. We can thoroughly recommend James for his expertise and professionalism. Our trip, flights, accomodation, train travel and excursions were all perfect. The accomodation was high standard and well situated to town centres, restaurants and other places of interest.Thank you James for organising the trip seamlessly.

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