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Chris Holliday-Smith Reviews

Submitted by Luke Kenny on 15/02/2023

Support when it is most needed

Overall Rating
Service
Responsiveness
Expertise
Communication

No one can control the weather, but when Summer storms caused mass flight cancellations, Chris leaped into action.  Before the airline had sent a text, Chris had booked overnight accommodation and arranged a convenient flight time for the next day.  After arriving at the hotel, an overwhelmed reception desk initially told us they had been overbooked due to a system failure, and we would need to find an alternative.  Chris, now working after hours well into the evening, engaged on our behalf, resolving the issue and securing our rooms.  Fantastic service that truly demonstrated the value of working with a world class travel agent.

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Borneo- Sabah region

Chris, organised a 7 day itinerary before we were going to Singapore to visit family in September. First leg was to Kota Kinabalu staying at the Shangri-La Rasa Ria. Pleasant tropical location for a few days.Next was the transfer to Sandakan with Borneo Eco Tours. Travel to the Rainforest Lodge located on the Kinabatangan River was an ideal location for wildlife sitings and experiences. Chris is to be commended for his organisation of flights, ground and boat transfers. He should also be noted for his excellent local contacts that all worked according to plan for a very satisfying holiday experience. 

Submitted by John And Rhonda Loftus on 08/10/2024

Excellent travel agent. Reliable, friendly and responsive

I wouldn't trust anyone else with my holidays and business travel, Chris knows all the ins and outs, tips and tricks, to get us the best deals and creates seemless itinearies. As an EA, I deal with many agents across the companies I have worked for, arranging travel for others weekly, yet none have given me the satisifaction and care that Chris continues to provide us every trip. His knowledge and service is invaluable. He planned our trips to QLD, Japan, UK, Dubai, Vanuatu, Thailand, Spain, USA and has never let us down. You won't be disappointed, TravelMuse are fantastic.

Submitted by Hilary Stevens on 03/09/2024

Goes above and beyond

Chris is one in a million.I have recently had trouble with all The restrictions with Covid ..Post Covid exemptions ,government regulations ,Qantas being  tricky and flights canceled..Chris was there advising ,supporting and doing whatever he could .He  couldn’t have done more . He  us a very thoughtful kind genuine guy.I can’t recommend him highly enough 

Submitted by Debbie on 28/01/2022