Submitted by Scott Bray on 06/02/2024
Our recent holiday, expertly organised by Kerstin surpassed all expectations and left us with memories that will last a lifetime. From the initial planning stages to the final farewell, every aspect of our trip was handled with meticulous care and professionalism. The personalised service we received from Kerstin was truly outstanding. Right from our first chat, Kerstin took the time to understand our preferences, interests and budget. This attention to detail ensured that the itinerary was perfect, from flight options to accomodation. We can't wait to plan our next trip with Kerstin.
Keratin goes above and beyond to make our trips come to fruition. We handed her a wish list and she made it happen effortlessly. The flights and accommodation were so good, and we felt comfortable knowing that Kerstin was always available.to help out if we needed help, not that we did, but plans can always go awry. Highly recommend using a travel agent and Kerstin is one of the best.
Submitted by Deborah Bird on 16/10/2024
If you want a travel agent who is caring and responsive with amazing attention to detail-someone you can really trust with your travel plans- then go no further than Kerstin and her team. Kerstin put together a complicated itinerary for me and she considered every detail, right down to transfers between Tours and hotels. She chose beautiful experiences for me based on my wish list and I couldn’t be happier. It was the trip of a lifetime and I will be asking Kerstin to organise my next trip!
Submitted by Andra Benson on 27/09/2024
Hi KerstinYou were right it was an amazing holidayEverything went as planned Both Globus and Avalon were excellent 4 star tour guides were polite and had so much information to pass onWe enjoyed Paris and Amsterdam the most London was a bit tired and needed a good clean up except for the main tourist areasThanks for recommending the trip to THe Haag and Rotterdam what and excellent day Also the laundry service in Amsterdam we gave that address to a few others who were running out of clothes and thought they could get it done on board the ship!!All transfers from hotels to trains were well organised and on timeThe cruise was out standing couldn't find fault in anything Staff very polite nothing was a problem for them Food very high standard menu changed each night to reflect what area you were in On board activities and shore tours were outstanding so many choices Will be looking to do another trip in 2025Thank you for all your adviceChris and Arthur
Submitted by Chris Johnstone on 03/08/2024
We engaged Kerstin to assist us (family of four (with 2 teenage boys) with a 5 week holiday travelling through Europe during the Christmas holidays. We had an extremely positive experience using Kerstin and couldn't have asked for a better planner.We were impressed with Kerstin's communications and proactiveness in both the planning and booking process. Having never travelled overseas, Kerstin used her vast experience to provide different options that would give us the best experiences without tiring us out. This included her suggestion to include time to visit Christmas markets (which we did through extending our stay in Salzburg), adding an additional day in Helsinki on-route to Lapland and finishing the European leg in Barcelona. A suggestion that Kerstin made which proved its worth was the arrangement of transfers from airports to accommodation. As we travelled with a portable wheelchair, having these transfers was a major relief and made the transporting process stress-free.
Submitted by Trent Cochrane on 21/01/2024
Kerstin organised our trip to Italy/Belfast/Singapore. Guided by what we wanted she made some great suggestions & I was really glad to leave the research & bookings to her. Saved me the time and stress of trying to do it myself & I felt assured if something went wrong I had someone to contact. Also saved us $$ on our hire car. All our documents & itinerary were in an app that was easy to use. Kerstin was definitely value for money. When it comes to travel I think it pays to use an expert.
Submitted by Karen Mcateer on 26/10/2023
Kerstin has organised a lot of travel for myself and my family in and out of Australia and every single time we have been so very well taken care of. I have seen how much research and effort she puts into each and everyone of her clients to ensure they have an amazing experience every single time, no matter the circumstances. I am so grateful to Kerstin for being my travel agent on call whenever I need her to inspire and orchestrate wonderful holidays that we can all enjoy and remember for years to come. I highly recommend working with Kerstin on your next trip if you want to feel that every detail is in hand and all you have to take care of is the packing!Thank you Kerstin
Submitted by Alison on 29/07/2023
Kerstin was great! She found us airfares we couldn’t find, got us some great accommodation and checked up on us while we were travelling. I would recommend Kerstin and I will use her again.
Submitted by Mark Mcleay on 12/11/2022
Kerstin took care of my travel requirements very efficiently and with great care of my needs. I immediately knew I could trust her to know what is best. She was also on hand in a timely manner when I needed to make changes while I was travelling overseas. I'm very grateful and will book again! Thank you
Submitted by Donnamarie on 07/06/2022
We contacted Kerstin to help plan and book the travel for our new business. We have been limited with the current border restrictions but her assistance has saved us much time and money (through personal contacts and recommendations). Her knowledge of the industry is great and we highly recommend her services and will continue to book all trips through Kerstin.
Submitted by Timelapsee on 01/10/2021
We usually book most of our holidays online but with the uncertainty of COVID we chose to book our family trip to NZ through Kerstin. She was amazing throughout ensuring we had the correct paperwork, insurance and advise. She was continually monitoring and keeping us up to date with any changes and was always quick to answer any of our questions. I can highly recommend the accommodation and activities she recommended and booked for our stay. We now also use Kerstin to organise our business travel which helps keep everything hassle free.
Submitted by Shelley Rosolak on 01/10/2021
