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Sarena Taylor Reviews

Submitted by B Harrington on 02/08/2024

Trip of a lifetime - thanks Sarena!

Overall Rating
Service
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We sincerely appreciate Sarena's support and professionalism.  Sarena arranged a 5 week trip to Europe for us. She solicited information up front and offered options that were well aligned with our travel goals and expectations.  We travelled in France, Greece, Spain and the UK and had a wonderful trip.  Sarena recommended the order of our itinerary and a variety of hotels/resorts along the way that were in fantastic locations and matched the experience we wanted to have, which varied by location.  Towards the end of our trip we had to change plans due to illness.  Sarena immediately made all of the changes and has followed up in helping us claim from the travel insurance company she recommended, which processed our claim in less than 10 days.  We received excellent responsiveness and overall service throughout the planning, travel and post-travel experience.

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Best Agent

Sarena is by far the best travel person I have ever worked with in the past 30 years. She is always available even in extreme situations in the middle of the night. Highly recommended!!

Submitted by Paul Hopper on 22/10/2024

A great travel agent

Sarena was very helpful arranging my trip to Italy. She helped find some flights for us and helped at short notice to find me a hotel in Lake Como. Sarena was always very quick at responding and nothing was too much trouble. I recommend Sarena if you are planning a trip. Bridget 

Submitted by Bridget Fagan on 18/10/2024

That amazing service!

I am grateful to have dealt with Sarena Taylor of Travel Managers on a number of trips and proposals.  I received prompt, efficient and creative service, offering options and pricing.  It is obvious that Sarena is well travelled, experienced and knowledgeable, but most of all passionate about travel and offering her clients the best options and service available.  

Submitted by Marion Simon on 11/09/2024

Amazing Travel Agent- Sarena Taylor

Amazing travel agent. I have my next 2 holidays planned through Sarena. Her attention to detail and responsiveness is amazing along with travel knowledge. Highly recommended. 

Submitted by Anita Marshall on 27/08/2024

Singapore Trip

Sarena came recommended to me by a friend. After many years of organising our own travel arrangements, we thought we would utilise Sarena's services. The detail to attention and accomodation she offered to suit our needs and budget was exceptional.  We chose to stay at the Fairmont and we were so glad we did as it was perfectly located for the ltinerary she helped me put together. I would certainly recommend the Fairmont in Singapore and I would definitely stay there again should we need to in the future. It is right across from Raffles so it was easy to cross over and indulge in a couple of Singapore Slings. We wanted to do all the tourist attratctions because whilst we had stopped there over the years on our way to Europe, we just never had the time to see the sights. So we packed in all the sights in 5 days and it was perfect.We appreciated Sarena's help so much, that we are currently planning our next trip with her. Can't wait to see how our next trip works out.Thank you Sarena. 

Submitted by Carroll on 14/08/2024

Barbara

Sarena Taylor of Travel Managers recently organised an overseas trip for us.  From the get go she was friendly, helpful and professional.  Her experiences and knowledge of travel were beneficial when organising our trip.  We had a variety of areas that we wished to travel to and Sarena was able to organise our trip in a way that suited us.  Every motel, plane, bus, train, boat, taxi and car hire that she had organised for us was exactly as she had planned.  She kept us updated constantly when organising our itinerary.  Any worries or queries we had she was quick to answer.  If I had any concerns during the trip Sarena was easy to contact and quick to respond.  I would highly recommend Sarena if you are looking for someone who is really invested in your travel plans.  Thankyou Sarena for your help and professionalism.

Submitted by Barbara on 05/08/2024

Sarena really cares about her clients

Sarena has booked several holidays and flights for my family and I over the last few years and she always does an excellent job. Sarena really cares about her clients and her extensive experience means that she can provide advice and make recommendations. I have no hesitation in recommending Sarena Taylor.

Submitted by Rebecca Rouse on 17/07/2024

Thailand Trip

Sarena Taylor's exceptional planning made our Bangkok and Koh Samui trip spectacular. The Shangri-La in Bangkok offered luxurious accommodations and impeccable service, while the Conrad in Koh Samui provided a stunning beachfront escape. Both resorts boasted exceptional dining options and attentive staff. The airline's business class service was also top-notch. Sarena's expertise ensured an unforgettable experience, and we highly recommend her services. - Scot & Michelle

Submitted by Michelle & Scot Harvey on 06/05/2024