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Steph Phillips

Travel Expert
Travel Designer at Independent Travel Designers
Glen Iris, Victoria, 3146

Rated 5/5 (12 Reviews)
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Travel is the only thing you buy that makes you richer

About Steph Phillips

I have been in the travel industry for over 13 years and love building and creating amazing, bespoke itineraries for my clients. This can be anything from a short domestic getaway to a complex multi-part itinerary with cruise, rail, flights, tours and more! I have been lucky enough to travel extensively as a child and adult, from basic trips (think backpacker style), right up to 5-star luxury and everything in between.

In 2021, I was lucky enough to have my son, and I now have a little boy who I hope to show the wonders of the world to, (once he is old enough to appreciate it) and have a huge database full of great family trips and ideas for all ages. This can be family touring with likeminded families, trips to theme parks, or travel to show the kids what is out there beyond their on backyard. I can also arrange those flop-and-drop holidays for parents who need a break and make sure the rugrats are taken care of.

I can be contacted via mobile phone (text, call or WhatsApp), or email, and will be very happy to travel to you or meet in a central location that is convenient for everyone. Alternatively, I have an office at 1155 Malvern Rd, Malvern where we can meet and set up a mutually suitable time.

I also have clients who live interstate, so don't let distance stop you from contacting me - I am currently available to take new clients and enquiries.

Company Details

Year I became a Travel Agent
2013
Hours of Operation
By appointment
Accepted Forms of Payments
Direct deposit & Credit card
Credentials
Certificate III & IV in Travel and Tourism, Princess Academy Commodore, Swiss TravelPass SuperStar (number 1 agent 2019, number 2 in 2022), Canada Travel Specialist, Nevada Trailblazer, Ireland Specialist, Monaco Specialist, Tahiti Tourism Specialist, California STAR, Rocky Mountaineer TRACKS Specialist, West Aussie All Star
  • Verified Certifications
    • Destinations I specialise in:
    • Europe, Southern Africa, South Pacific, USA
    • Travel Types I Specialise in:
    • Corporate Travel, Cruise Holidays, Escorted and Guided Touring, Family Holidays, Luxury Travel, River Cruising

    Contact Information

    Company Name
    Independent Travel Designers
    ATAS Accredited
    Yes
    Company Logo
    Independent Travel Designers Company Logo by Steph Phillips in Glen Iris VIC
    Online Social Profiles
    Phone Number
    Show Phone Number
    Location
    Glen Iris, Victoria, 3146
    Australia

    Steph Phillips Reviews


    Submitted by Charlie on Sunday, Jun 30, 2024

    Exceptional Service and Expertise!

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    I can't say enough about the incredible service I received from Steph. From the moment I reached out with my travel plans, she was not just responsive but genuinely enthusiastic about making my trip unforgettable. Her professionalism and attention to detail were evident in every interaction.What truly sets Steph apart is her dedication to going above and beyond. She took the time to understand my preferences and tailored the itinerary perfectly. Her knowledge of destinations and insider tips made all the difference in ensuring a smooth and enjoyable journey.I wholeheartedly recommend Steph to anyone looking for a travel agent who not only meets but exceeds expectations. Thank you for making my travel experience seamless and unforgettable, I will certainly be reaching out for future adventures!


    Reply From Steph Phillips

    Wow, Charlie thank you so much for such amazing feedback. It’s always a pleasure and I’m delighted I can assist you with your plans. Looking forward to working with you in the future.

    Submitted by Shiralee Hillam on Friday, Jun 21, 2024

    Happy Traveler

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    Dear StephJust wanted to thank you and let people know what an amazing experience we had dealing with and working with you on our travel plans.We appreciate your professional and efficient service and look forward to planning our next and all future travel.Best regardsYour satisfied Customers


    Reply From Steph Phillips

    Thanks Shiralee, it was a pleasure to work with you and I look forward to planning future travels with you!

    Submitted by Greg & Tricia on Monday, Mar 25, 2024

    Our Fantastic Travel Agent

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    We have used Steph for our big overseas trips in 2017 & 2023 which involved flights, accommodation and cruises. She has been awesome with her assistance and truly diligent and attentive in following up all the travel details, our queries and emails. We are currently in the process of booking our third overseas trip and a river cruise this time and very happy we are in good hands. Thanks Steph.


    Reply From Steph Phillips

    Thanks so much Greg and Tricia, it has been a pleasure to work with you both over the years and I hope this trip will be as amazing and enjoyable as your previous holidays.

    Submitted by Stef Festa on Wednesday, Nov 08, 2023

    Steph P

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    Steph was recommended to us and we could not have asked for any one better to help us with our holiday booking. She made it easy and stress free. Great price for the package we had, was able to answer all our questions. Communication and pricing info was sent over promptly. Will definitely be using Steph for future holiday bookings 


    Reply From Steph Phillips

    Thanks so much Stef, it’s been great to work with you and can’t wait to hear all about the holiday when you get back!

    Submitted by Kristie Hopkins on Tuesday, May 09, 2023

    Amazing Travel Agent

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    We can highly recommend Steph for all of your Travel needs. Nothing was ever a problem to resolve & she was very helpful with practical advice & ease of communication. Quite often going out of her way, we truly appreciated her organizing a refund that happened through client error & not her own which was astounding to say the least. Steph goes above & beyond to assist her clients.  Thank-you Steph for making this Trip of a lifetime come true.  We appreciate all of your help & expertise.We will definitely use your services in the future.


    Reply From Steph Phillips

    Thank you so much Kristie you guys have been awesome to deal with and I’m thrilled we are putting the final pieces together! Can’t wait to hear all about it when you get home!

    Submitted by Chris Don on Friday, Feb 24, 2023

    Personalized superior service

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    Steph Phillips has provided an outstanding level of personalized service over a long period of time. Always available to take your call & most responsive with informative & well credentialed travel information. Its been a pleasure dealing with Steph.


    Reply From Steph Phillips

    Thank you so much Chris! I can’t believe it’s been almost ten years since we first met when I was new to the travel industry. It has been a delight to help you and the family plan amazing travels around the world and I look forward to working with you into the future.

    Submitted by NolaG on Friday, Feb 10, 2023

    Europe Tour

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    Steph has been invaluable in helping me plan a trip in June this year , Her knowledge and flexibility with my demands have been amazing ! She is very personable . A delight to work with 


    Reply From Steph Phillips

    Thank you so much Nola, I have thoroughly enjoyed working on your trip! I’m sO glad you will get to go after waiting so long.

    Submitted by Kimberley Young on Wednesday, Jan 11, 2023

    Review of Steph Phillips - exceptional service

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    Steph booked a luxurious girls' weekend for me on the Gold Coast. Steph provided an exceptional service and found the perfect hotel and experience for me and my friend at a great price. Steph went the extra mile, making sure every detail of my trip was perfect, including a wonderful day spa service. Steph responded to my queries promptly and ensured the hotel had the correct booking and room type ready for us on the day of our arrival. Steph was an absolute delight and made the whole process of organising a holiday stress-free. I will definitely use Steph as my travel agent in the future.


    Reply From Steph Phillips

    Thank you so much Kimberley, it was an absolute pleasure and I'm thrilled you had a wonderful and well-deserved girls' weekend.

    Submitted by Fab Flying Fotos on Wednesday, Nov 30, 2022

    Perfect and friendly service

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    Steph went out of her ways to organise travel.I highly recommend her.


    Reply From Steph Phillips

    Thank you so much for the great feedback! Looking forward to assisting with future trips.

    Submitted by Marie on Monday, Oct 10, 2022

    Steph is awesome!

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    We contacted Steph to organise a family trip to the US in September 2022.We explained briefly our plans and Steph fulfilled the brief brilliantly. The accomodations were chosen based on her experience and based on travellers feedback. They were always in the best locations. She also provided valuable advice based on her experience.We highly recommend Steph for your next trip.


    Reply From Steph Phillips

    Thank you so much Marie! The photos you sent while you were away looked like you had a fantastic time and I’m so glad I was able to make it a very special birthday for your little one!

    Submitted by Josh on Monday, Jun 06, 2022

    Excellent Experience

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    Steph really knows her stuff! We booked a 4 week trip around the US and put our trust into her for, flights, sites and accommodation.Steph found us some excellent places to stay with the locations spot on and the comfort and quality meeting our standards. Steph’s recommendations for the sites to see were also great. She really spent the time going over places to see and chatting to us about the types of things that interest us. All of our flights worked like a treat and everything was timed really well! I highly recommend Steph’s services for your next trip. 

    Submitted by Joel Bateman on Thursday, May 26, 2022

    Attention to detail second to none

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    Steph has been booking travel for me for over a decade now. Her attention to detail is second to none, and her airfare knowledge and the ability to get the most out of every aspect of your trip with accomodation, tours, transfers as well as tremendous flights, stopovers etc makes her one of the most valuable people I do business with regularly.

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    Steph Phillips Travel Blogs


    Posted 14/09/2023 by Steph Phillips
    The Loneliest Road in America | Nevada Road Trips

    I distinctly remember planning this road trip, even though it was a little spontaneous!  We stayed in Lake... View More


    Posted 07/01/2023 by Steph Phillips
    A dream come true...travelling to Egypt!

    I was lucky enough to win a once-in-a-lifetime trip to Egypt at an industry event and it was a moment I will never... View More