Travel Expert
Travel Designer at
Independent Travel Designers
Glen Iris, Victoria, 3146
I have been in the travel industry for over 13 years and love building and creating amazing, bespoke itineraries for my clients. This can be anything from a short domestic getaway to a complex multi-part itinerary with cruise, rail, flights, tours and more! I have been lucky enough to travel extensively as a child and adult, from basic trips (think backpacker style), right up to 5-star luxury and everything in between.
In 2021, I was lucky enough to have my son, and I now have a little boy who I hope to show the wonders of the world to, (once he is old enough to appreciate it) and have a huge database full of great family trips and ideas for all ages. This can be family touring with likeminded families, trips to theme parks, or travel to show the kids what is out there beyond their on backyard. I can also arrange those flop-and-drop holidays for parents who need a break and make sure the rugrats are taken care of.
I can be contacted via mobile phone (text, call or WhatsApp), or email, and will be very happy to travel to you or meet in a central location that is convenient for everyone. Alternatively, I have an office at 1155 Malvern Rd, Malvern where we can meet and set up a mutually suitable time.
I also have clients who live interstate, so don't let distance stop you from contacting me - I am currently available to take new clients and enquiries.
Submitted by Chris Don on Friday, Feb 24, 2023
Steph Phillips has provided an outstanding level of personalized service over a long period of time. Always available to take your call & most responsive with informative & well credentialed travel information. Its been a pleasure dealing with Steph.
Submitted by Fab Flying Fotos on Wednesday, Nov 30, 2022
Steph went out of her ways to organise travel.I highly recommend her.
Submitted by Greg & Tricia on Monday, Mar 25, 2024
We have used Steph for our big overseas trips in 2017 & 2023 which involved flights, accommodation and cruises. She has been awesome with her assistance and truly diligent and attentive in following up all the travel details, our queries and emails. We are currently in the process of booking our third overseas trip and a river cruise this time and very happy we are in good hands. Thanks Steph.
Submitted by Kristie Hopkins on Tuesday, May 09, 2023
We can highly recommend Steph for all of your Travel needs. Nothing was ever a problem to resolve & she was very helpful with practical advice & ease of communication. Quite often going out of her way, we truly appreciated her organizing a refund that happened through client error & not her own which was astounding to say the least. Steph goes above & beyond to assist her clients. Thank-you Steph for making this Trip of a lifetime come true. We appreciate all of your help & expertise.We will definitely use your services in the future.
Submitted by NolaG on Friday, Feb 10, 2023
Steph has been invaluable in helping me plan a trip in June this year , Her knowledge and flexibility with my demands have been amazing ! She is very personable . A delight to work with
Submitted by Joel Bateman on Thursday, May 26, 2022
Steph has been booking travel for me for over a decade now. Her attention to detail is second to none, and her airfare knowledge and the ability to get the most out of every aspect of your trip with accomodation, tours, transfers as well as tremendous flights, stopovers etc makes her one of the most valuable people I do business with regularly.
Submitted by Charlie on Sunday, Jun 30, 2024
I can't say enough about the incredible service I received from Steph. From the moment I reached out with my travel plans, she was not just responsive but genuinely enthusiastic about making my trip unforgettable. Her professionalism and attention to detail were evident in every interaction.What truly sets Steph apart is her dedication to going above and beyond. She took the time to understand my preferences and tailored the itinerary perfectly. Her knowledge of destinations and insider tips made all the difference in ensuring a smooth and enjoyable journey.I wholeheartedly recommend Steph to anyone looking for a travel agent who not only meets but exceeds expectations. Thank you for making my travel experience seamless and unforgettable, I will certainly be reaching out for future adventures!
Submitted by Kimberley Young on Wednesday, Jan 11, 2023
Steph booked a luxurious girls' weekend for me on the Gold Coast. Steph provided an exceptional service and found the perfect hotel and experience for me and my friend at a great price. Steph went the extra mile, making sure every detail of my trip was perfect, including a wonderful day spa service. Steph responded to my queries promptly and ensured the hotel had the correct booking and room type ready for us on the day of our arrival. Steph was an absolute delight and made the whole process of organising a holiday stress-free. I will definitely use Steph as my travel agent in the future.
Submitted by Shiralee Hillam on Friday, Jun 21, 2024
Dear StephJust wanted to thank you and let people know what an amazing experience we had dealing with and working with you on our travel plans.We appreciate your professional and efficient service and look forward to planning our next and all future travel.Best regardsYour satisfied Customers
Submitted by Marie on Monday, Oct 10, 2022
We contacted Steph to organise a family trip to the US in September 2022.We explained briefly our plans and Steph fulfilled the brief brilliantly. The accomodations were chosen based on her experience and based on travellers feedback. They were always in the best locations. She also provided valuable advice based on her experience.We highly recommend Steph for your next trip.
Submitted by Stef Festa on Wednesday, Nov 08, 2023
Steph was recommended to us and we could not have asked for any one better to help us with our holiday booking. She made it easy and stress free. Great price for the package we had, was able to answer all our questions. Communication and pricing info was sent over promptly. Will definitely be using Steph for future holiday bookings
Submitted by Josh on Monday, Jun 06, 2022
Steph really knows her stuff! We booked a 4 week trip around the US and put our trust into her for, flights, sites and accommodation.Steph found us some excellent places to stay with the locations spot on and the comfort and quality meeting our standards. Steph’s recommendations for the sites to see were also great. She really spent the time going over places to see and chatting to us about the types of things that interest us. All of our flights worked like a treat and everything was timed really well! I highly recommend Steph’s services for your next trip.
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