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Deanna Napier Reviews

Submitted by Bec Hardy Wines on 12/04/2024

Excellence across thirteen years

Overall Rating
Service
Responsiveness
Expertise
Communication

Deanna has been our personal and company travel agent for thirteen years organisning multiple work and personal trips for us each year. Her incredibly detailed knowledge of desitinations, cruises, hotels, airlines, airport transfers, tailor made tours, sights and places to visit knows no bounds. She is like the walking internet. She is generous with her time and knowledge. Her service is exceptional. She is responsive to queries and helps clarify understanding in a clear and consicse way. She is quick to act and has solutions to any unexpected changes that occasionally occur to schedules. Her presence in the background when we travel is a reassurance. I would not travel without her and she is an indispensible part of our business.

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Deanna made it all so smooth

We so appreciate Deanna's skills as a travel agent. When we travel overseas it tends to be pretty complicated juggling visits to relatives and sight seeing in obscure places. We keep coming back to Deanna because we know her recommendations for accommodation are so sound and fit our needs and budget perfectly. She handles itineraries with ease and it's such a relief knowing we don't have to worry about connecting long haul flights. Her service is above and beyond. And so thorough!

Submitted by Nance Haxton on 10/06/2024