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Courteney Pfennig

Travel Expert
Owner at Travel by Courteney
South Australia

Rated 5/5 (5 Reviews)
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Adventure is out there!

About Courteney Pfennig

I've been travelling the world since I was a mere 12 years old and now 14 years later I still haven't stopped. I have seen so much of the world and yet I am still finding treasures every time I step out into it. In 2023 I have been to 30+ countries and love sharing my experiences with others so they too can find the magic.

I've been working in the industry since late 2016 as a junior consultant where I was awarded the "Helloworld National Rising Star Award". In 2023, I opened a store front in Semaphore for a company called ARIVO. We focused on "a new approach to travel" and providing once-in-a-lifetime experiences.

Today, I have my own boutique agency called Travel By Courteney. With starting a family just around the corner, this arrangement gives me the flexibility I need to service my clients the way I always have, and balance the demands of being a Mum. 

I look forward to what this new venture has in store, and I look forward to working on long lasting relationships with clients.


Company Details

Year I became a Travel Agent
2016
Hours of Operation
9.00am - 5.00pm ADL time
Monday to Friday
Saturday by appointment
Accepted Forms of Payments
BPAY
Direct Debit
Credit Card
Travel Pay Later (6/12 month interest free)
Honours & Awards
2017 Frontliners Rising Star Award
  • Destinations I specialise in:
  • Africa, Europe, USA
  • Travel Types I Specialise in:
  • Corporate Travel, Destination Weddings, Disney Holidays and Theme Parks, Honeymoons, Luxury Travel, Round The World Trips, Youth Travel

Contact Information

Company Name
Travel by Courteney
ATAS Accredited
No
Company Logo
Travel by Courteney Company Logo by Courteney Pfennig in  SA
Online Social Profiles
Phone Number
Show Phone Number
Location
South Australia
Australia

Courteney Pfennig Reviews


Submitted by Kathy Matthews on Thursday, Jun 20, 2024

Travel to Japan - May - June 2024

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Recently my husband and I went on an amazing holiday to Japan which we booked with Courteney at Arivo.  What a great experience, there was no stone unturned and all details were so well explained.  Courteney was genuinely excited for us to visit this beautiful destination for our first time and we could not have asked for better service.  Our trip involved a 19 day walking / train holiday and we chose to add a few days either end of the trip to explore parts of Japan ourselves.  With these additional days Courteney ensured that all options were explored and gave us so much information without making it overwhelming!  Being Boomers her attention to details was appreciated and nothing was too much trouble.  We would not hesitate to book again with Courteney from Arivo in Semaphore.  Follow your travel dreams and leave the bookings to the professionals!Cheers Kathy & Tony Matthews Adelaide


Reply From Courteney Pfennig

Kathy, it has been an absolute pleasure working with you and Tony. Thank you so much for your kind words - this really means a lot to me. I am so glad to hear that you had such a wonderful time, and hope that we continue working together on your upcoming trips for years to come. Thanks again - Courteney

Submitted by Michael Stevenson on Thursday, Mar 14, 2024

The BEST travel agent I've ever worked with!

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For years, i have worked with travel agents and I must say WOW! Courteney is something else, she organised our entire family trip to Europe - 3 different families / 3 different itineraries and everything went absolutely amazing. The amount of detail she went into advising us of things to do, organising dinners and giving us some great places to check out was absolutely something i have never experienced before. Our entire family will absolutely continue to use Courteney she deserves much more than 5 stars ⭐️ thank you so much! 

Submitted by Michelle on Tuesday, Sep 17, 2024

A fantastic experience

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Courteney provided a wonderful service. She is knowledgeable and very prompt in her replies and answered our many enquiries with patience and understanding. I highly recommend working with Courteney. 


Reply From Courteney Pfennig

Thank you so much Michelle for your kind words. It was a pleasure working with you to build your perfect holiday, and I look forward to working together again.

Submitted by Cassie on Monday, Aug 05, 2024

One of the best trips yet!

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This Japan trip was without a doubt one of our best travel experiences ever, Courteney made everything so easy to navigate and made brilliant recommendations across activities, locations and hotels. We had a seamless trip, and saw incredible sights of Mt Fuji, had a wonderful time at Disney, enjoyed incredible meals, animal experiences and accommodation that was affordable, clean and had amazing service. Courteney was responsive to questions, changes and requests and I couldn't recommend her more highly.


Reply From Courteney Pfennig

Thank you for your kind words Cass. I am so grateful for your support. It was a pleasure working together on this Japan holiday, and I hope to work together again soon for the next one!

Submitted by Laurence Haines on Thursday, Sep 21, 2023

First Class

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Courteney and the team at Arivo have been 'at our fingertips' sinnce we started planning our trip to Europe.  No question too hard and the service is personalised.  Could not be happier with the everything so far.  Highly recommended

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Courteney Pfennig Special Offers


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