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Alan Riedel Reviews

Submitted by Finn on 04/07/2023

Amazing service

Overall Rating
Service
Responsiveness
Expertise
Communication

Alan has been so helpful and provided us with incredible service when booking our upcoming holiday. We made multiple changes to our trip along the way which Alan organised for us so promptly. We cannot thank Alan enough for his exceptional service and kindness in helping us with our bookings.

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Out standing friendly professional service

Alan researched and booked my fights to Europe and Japan recentlyI am a fussy traveler - no early morning flights, aisle seats ideally one of two, no long stop overs in airports etcHe came up with a great deal filling all my requirementsThen half way through the trip I had family problems and had to change the flightsI changed my plans several times  In the end after a lot of too and throwing, he was able to change the second last last leg of the trip with minimal change fees and new flight costsTo be honest in the past I have usually booked my flights myself - but if I had this time it would have been a nightmare!!Lesson learned!! - So from now on will definitely use Alan to arrange my travel - have several trips in the planning stages!!Thanks so much Alan :):):)

Submitted by Ashley Thompson on 18/08/2023

The best Travel Agent

I have now utilized Alan as my travel agent for a number of trips including Family holidays, recreational and business trips.  I came across Alan via a retired travel agent that I had entrusted for many years who highly recommended Alan in her absence.  I was weary to use a new agent, however I quickly learned that Alan is amazing at communication, research, and price.  If you are wanting a stress fee Holiday where you know that you are safe and in capable hands, then Alan is the agent for you.  I cannot recommend him more highly and I will continue to use Alan's expertise and continue to refer my friends and family. 

Submitted by Elli Langdon on 19/07/2023

USA trip

I can't thank Alan enough for the great job he did organizing our USA trip. His very helpful support & knowledge made the trip so much easier with no hiccups. I wouldn't hesitate to recommend him to other travellers or to book through him again.

Submitted by James Gibson on 08/07/2023

Excellent travel agent

Have had Alan organise work trips for often complex travel needs over the last decade. He is so efficient, prompt and helpful in getting the best possible deals for my international travel. Would highly recommend him

Submitted by Fitzpatrick Consulting on 08/07/2023

Recommend

I can thoroughly recommend Alan for all your travel needs. Nothing was too much trouble - from planning our itinerary, to choosing our hotels, booking our trains & tours and organising travel insurance. Alan was always available when needed - contacting us when airlines changed our flight times and rebooking us when they cancelled flights. The app is also fantastic with all your travel documents uploaded in one convenient place.

Submitted by Natalie Burrows on 04/07/2023

High Praise for Alan Riedel

We have benefitted from travel advice from Alan on a number of occasions when he worked in Hobart, and thanks to his expertise in planning multi-destination trips we have enjoyed best deals on long-distance and domestic air travel; various hotels; train trips, car hire and leisure add-ons. As a result, our holidays have been hassle-free.He remains on hand to expeditiously problem-solve any unforeseen changes/cancellations to the itinerary. It is comforting to know he has the skills and access to the industry in order to make such changes, if needed.Since relocating to Mainland Australia, Alan has proved online communication, rather than the previous face-to-face contact, is no barrier. I have booked another upcoming European trip with Alan and found him to be prompt and clear with his emails and messages.Alan is praised for his ability to set out clear itineraries and travel guidance, often built on his own experiences.He comes highly recommended.

Submitted by Colin Baldwin on 04/07/2023