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Mark Gaines

Travel Expert
Manager at Holiday Roads
Bendigo, Victoria, 3550

Rated 5/5 (4 Reviews)
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Travel is the only thing you buy that makes you richer

About Mark Gaines

I have been travelling the world for over 40 years, including 40+ visits to the USA (It's a multi-faceted country!) 6 visits to the UK and numerous European Countries, Safari in Africa. I have visited several North African countries including Morocco, Turkey and Tunisia. Born in New Zealand, I have an in-depth knowledge of Aotearoa and a fondness for the Pacific nations. I adapt my travel styles to my destinations, and I have found a common thread around the world..if the locals do it (eat, stay, entertain, travel) then it's probably a good idea to do the same. (You know your home town better than visitors, right?)

My favourite destination? It's hard to pinpoint, I have seldom been anywhere that didn't offer a unique and often compelling reason to visit. I feel you change perspective through the years too. I still love the excitement of Vegas, however, the awesome power of nature can stir the soul. Africa and Alaska have been standouts in this regard.

My strengths would definitely be the USA, UK, Europe and NZ/Pacific, I specialize in designing bespoke itineraries for independent travellers.

Company Details

Year I became a Travel Agent
2014
Hours of Operation
9:00 to 5:00
Accepted Forms of Payments
Major Credit Cards, Bank Transfers.
Credentials
Diploma of Travel and Tourism, Cert 3 in Tourism, CLIA accreditation, TIDS ID, various industry accreditations:
CLIA Accredited,
IATA/TIDS,
Royal Caribbean (Captain Status),
Norwegian Cruiselines (Masters Degree),
Aussie Specialist
  • Verified Certifications
    • Destinations I specialise in:
    • Europe, USA
    • Travel Types I Specialise in:
    • Independent Travel, Rail Holiday, Seniors Travel, Solo Travel

    Contact Information

    Company Name
    Holiday Roads
    ATAS Accredited
    Yes
    Company Logo
    Holiday Roads Company Logo by Mark Gaines in Bendigo VIC
    Online Social Profiles
    Phone Number
    Show Phone Number
    Location
    Bendigo, Victoria, 3550
    Australia

    Mark Gaines Reviews


    Submitted by Dara on Sunday, Mar 27, 2022

    Exceptional Travel Agent - Highly recommended

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    Mark is very knowledgeable, experienced and didn't shy away from looking at a couple of different options when I wasn't sure of where I wanted to go and was awaiting responses from friends and family in the States to see if they were around when I might be flying through.   Once we had a chat and got to know what I was looking for, he was a master at suggesting which airlines might work best for me (2 x free luggage) and providing smart alternatives to suit my budget.  He was patient and responsive when I asked for potential changes in my flights and also updated me on Covid testing etc as the rules changed.  I highly recommend him!  


    Reply From Mark Gaines

    Thanks Dara, It was a pleasure assisting you with your travel arrangements!

    Submitted by Wendy on Tuesday, Sep 14, 2021

    Excellent Travel Agent, Great Service!

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    I have traveled many times through Mark and recommend his high level of specialised service. I like to travel often and to interesting places (Alaska, Cuba, America, Mexico, Hawaii, Europe, New Zealand, Cook Islands, etc). He organises all aspects so all that I have to do is pack my bags and enjoy my trip! He takes the stress out of arrangements and makes great recommendations for places to visit and tours which meet my needs. He researches accommodation thoroughly and delivers packages that meet budget. If you are looking for someone who will take the time to tailor a holiday to your needs, I recommend Mark as a highly expert professional to organise your next trip.

    Submitted by Lynn Bettello on Sunday, Jun 04, 2023

    Canada and Alaska holiday

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    I would like to write to write a review on my recent dealings with Mark Gaines the owner of Holiday Roads.Mark helped me plan my recent trip to Canada and Alaska.  Mark was incredible knowledgeable and followed by brief to the absolute letter.  Mark provided me with many helpful footnotes regarding the estimated time and cost involved in getting to and from our accommodation together with notes regarding car hire and extra charges etc.  I know from dealing with previous travel agents that this is definitely not something that the larger companies provide, and it was extremely helpful.I made many changes to the Itinerary, but nothing was a problem for Mark, and he went above and beyond making sure that I was entirely happy with the final itinerary and plans for my trip.I received both a hard copy of my itinerary together with an App on my phone.  The App was incredibly handy as it updated any changes made to flights and was a wonderful help in keeping track of my trip.Great job Mark.  


    Reply From Mark Gaines

    Hi Lynn, Just saw your kind review, and it was an absolute pleasure working with you organising your trip. So glad you enjoyed the end result!

    Submitted by Wilbur on Saturday, Sep 04, 2021

    Great experienced traveller/agent

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    Mark has designed and implemented several itineraries for myself and my family, and each one has been a great success.Mark takes the time to listen and provides advice and assistance every step of the way.His personal experience in travelling the world is certainly evident, and he usually has first-hand experiences of the attractions and potential pitfalls of most destinations. He does his research thoroughly and curates personalised bespoke itineraries for independent-minded travellers, which flow very efficiently and make maximum use of time and resources.Because of this, Mark is super competitive in all facets of international and domestic travel, highly recommend him.

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