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Ruan Ross Reviews

Submitted by Sharon Tripi on 05/08/2024

Family trip to Italy

Overall Rating
Service
Responsiveness
Expertise
Communication

Ruan helped plan our family trip to Italy for our family. There were a total of 4 bookings all going to different places and meeting up on several occasions along the way. Ruan handled all our bookings and we all had the most amazing trip. Ruan really paid attention to the things we wanted to do and organised everything so we could relax and enjoy once we boarded that plane.It was so handy to have the app with all our booking information in one place. It also gave us information on places to see and maps of the areas we were visiting.From Venice to Sicily then over to Greece everything was well planned and we had the best time. Any issues we had along the way were easily resolved by contacting Ruan on the message app. She was always available to help and put our mind at ease.We can't wait to book our next trip with Ruan!I highly recommend Ruan to organise your holiday.Thank you so much Ruan for planning this once in a lifetime trip! You did an awesome job.

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Tripi Family Holiday - Italy & Greece

Thanks for all your assistance. You really did help make our trip amazing with so many special memories for us all. We all had such a great time. We appreciated your knowledge and advice in making the holiday tailored to suit our needs. Your suggestions for locations and accommodation to meet our budget were fantastic. Your communication leading up to the trip was great and whilst we didn't need to contact you often during the trip, when we did you were available and happy to assist. Thanks again for helping make our family holiday the trip of a life time for us all.

Submitted by Anthony Tripi on 05/08/2024