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Sue O'Donovan Reviews

Submitted by Verna Gittins on 30/05/2023

Simply the Best

Overall Rating
Service
Responsiveness
Expertise
Communication

We are very grateful for the way Sue has assisted us over many years. Her service is second to none and we also benefit from her friendship after all these years of travel.She knows her stuff and is excellent at what she does.Many thanks Sue.


Reply From Sue O'Donovan

Thank you so much Verna. You and your family are a pleaure to deal with.
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On the high seas with Celebrity Edge

Thank you so much Sue for organising our first cruise on the Celebrity Edge, you did an amazing job! I would highly recommend you to my family and friends, you were highly organised and keep me informed every step of the way. Thank you for your kindness and support. Looking forward to my next journey on the high seas and Mimosa by my side.

Submitted by Mimosa on 28/11/2024

Trip of a lifetime

Sue organised an amazing trek for me in Nepal. This is a bucket list trip that I can now cross off.  Sue understood what I wanted and took my health into the main factor.  The time in Kathmandu was everything that I wanted, I was met at Kathmandu International Airport and driven around the next 4 days being shown the main sites.  I was then met in Pokhara and shown around by another guide.  I had a female guide and porter which was just wonderful as we laughed and bonded over some funny things that occurred along the 5 day trek.   As I was travelling most of the time by myself I was confident in that Sue had organised everything and it would all go smoothly, which it did.  If you would like Sue to organise a holiday for you, you cannot go wrong, Sue is very personable and stayed in regular communi.cation with me by email, phone call and text.  It was also comforting to have the phone number of your travel agent if anything went awry.  Sue will be planning my next holiday.

Submitted by Di G on 19/11/2024

Outback luxury adventure

Sue Odonovan organised the outback adventure of a lifetime for us which included organised tours in both Longreach and Winton. Luxury Glamping accommodation in spectacular surrounds and organised tours exceeded our expectations!Thank you Sue from Mimosa cruise & travel

Submitted by John & Kath Hodgkinson on 25/08/2024

Great Help and Eased My Confusion

Sue has been a great help for planning several of our travels in recent years. Her knowledge of the pros and cons of different cruise lines is extensive. When I recently got very confused with all the 'Must Dos' before our latest cruise, Sue calmly talked me through the process. Over the several bookings Sue has done for us, she has come to know our preferences and therefore has made recommendations based on these. For any queries, Sue gets back to me promptly. We appreciate having a such local travel expert who we can call for advice.

Submitted by Ross Hansen on 15/01/2024

5 Star Service!

Couldn’t recommend Sue enough!Sue made my travels extremely easy to plan and when flights were cancelled due to unforeseen circumstances she was extremely responsive and helpful in keeping me calm and sorting out new flights.Will definitely be using Sue for my future travel plans ☺️

Submitted by Holly Anderson on 15/01/2024

Scandanavia trip Aug/Sept23

Sue provided professional support in arranging and co-ordinating the trip. She was readily available, contactable and prompt at all times. Being friendly, polite and patient with a wealth of knowledge and experience. She spent an enormous amount of time fine tuning the itinerary to include all items on our wish list. During the trip, she maintained contact ensuring all went well and we were enjoying the trip.Upon return, her positive interaction in obtaining our feedback to assist any future client enquiries is a testament to her genuine interest in our well being and the full service provider package. We could not recommend Sue highly enough.

Submitted by John And Margaret Spiteri on 23/11/2023

Great trip

Sue from Mimosa organised a fantastic trip to Spain Portugal,Canary Islands, Morocco and France for us from Feb to April 23. We included a 12 day coach trip through Spain & Portugal and a 15 day Norwegian Cruise from Malaga to Lisbon via the Canaries & Morocco. We then travelled to Perpignan in France  for 11 nights where we seen the famous Sanch parade on Good Friday. Hotels and the Cruise and Apartments in Faro Portugal & Barcelona & Malaga and Perpignan were all excellent.    Thanks to Sue & Mimosa we loved everything, and had a great Trip to Europe.We can thoroughly reccomend Mimosa. Moyan & Graeme Cahill. Victoria. 

Submitted by Graeme Cahill on 02/06/2023

Fantastic Service

By far the BEST travel agent we have ever dealt with. Sue has helped us plan our last three overseas holidays. She listened to what we would like to do and understands not everybody wants a stock standard travel company tour. But if that's what you want she’ll look after you. Has always  offered great advice and options, always quick to get back to us if we‘ve had questions, problems or just to have a chat about what to do next.Can't recommend her highly enough.

Submitted by Greg & Elaine Young on 31/05/2023

Simply the best

We have done a number of cruises using Sue to do our bookings.  We have travelled as part of a large group, as well as solo and her professionalism, helpfulness and friendliness is outstanding.  Nothing is to much trouble and she is very prompt in answering even the most simplest of enquiries -would thoroughly recommend using Sue for your travel requirements 

Submitted by Del Stokes on 30/05/2023