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Lisa Metzl Reviews

Submitted by Gayle And Gary on 22/11/2023

Old travellers

Overall Rating
Service
Responsiveness
Expertise
Communication

Lisa Metzl is an amazing Travel Manager. We have used Lisa over many years and have found her to be extremely professional. Lisa has often gone above and beyond to ensure our holidays are relaxing and enjoyable, especially for a client that has a tendency to stress over the little things. 

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Best travel manager

Lisa is amazing, incredible attention to detail, she always offers choices with respect to flights/accommodation/rail etc which offer different pricing to match your budget. We have used her services multiple times and each time every detail is considered and factored in.  Highly recommended!

Submitted by Barbara Belavic on 18/04/2024

Lisa made our holiday stress free

I contacted Lisa to help organise our 1st trip to Fiji. I had ideas of what I wanted to do but wasn’t sure how to coordinate it all. Her experience and knowledge of the resorts and areas were invaluable. We had an amazing time away and I was able to contact her whenever I needed to through the mobile app which I needed to do Easter Sunday. I have recommend Lisa many times since we’ve returned and will be using her services to organise our next family overseas adventure.

Submitted by Steph on 07/04/2024

Awesome Support

Lisa was professional, knowledgeable, friendly, helpful and delightful to deal with. In our case, as a full-time carer, it was invaluable to know that you have the support of a trustworthy travel consultant if anything were to happen to your loved one while you're travelling. We didn't have to worry and could thoroughly enjoy our holiday; I highly recommend Lisa. 

Submitted by Marietta on 28/02/2024

Outstanding Customer Service and Advice

We used Lisa Metzl to book our family holiday. She was patient knowledgeable and outstanding with her communication. We will not book another trip without her. She also booked my daughters trip to Brisbane. Whether you are booking a domestic trip or an international holiday She is amazing!

Submitted by Brody Seferovic on 16/02/2024

The best France trip!

We spent a month travelling around France and it was fantastic!  Why was it fantastic?  Because of Lisa!  Because Lisa is fantastic!  :-)We knew where we wanted to go, but that was about it.  Lisa found amazing accommodation, great hire car deals, and the best connecting train trips for us. She was exceptional.Throughout the planning of the trip, Lisa kept in touch with us regularly via email, phone, and even in-person meetings.  We always felt our trip was coming together well.  She was a delight to work with, and we would recommend her to anyone.  She'll be the first person we contact when planning our next big trip.Thank you, Lisa!

Submitted by Bill Murch on 04/12/2023

Cruising and Sightseeing

Our dream holiday was amazing and we are very thankful to Lisa for the flight, accommodation and cruise ship arrangements she made for us.We stayed in Paris for 6 nights and then cruised with Viking on their Mediterranean Odyssey itinerary for 13 nights.All flight bookings were perfectly synchronised and any changes en-route to flight times and departure gates were advised by the Travel Managers App. The App was very useful as all details of our trip were recorded thereon and negated the need to carry lots of paperwork.The advice Lisa gave us regarding our flights and accommodation proved to be totally reliable and greatly contributed to our overall enjoyment of our trouble-free holiday.

Submitted by Rod & Yvonne Gallagher on 18/11/2023

2023 Holiday

We are very grateful for Lisa’s expertise and assistance in booking our overseas flights. She has been prompt in answering our queries and putting things in place for us. Her knowledge and advice has been most welcomed. Paul & Merilyn 

Submitted by Paul Talintyre on 07/10/2023

A massive thank you!

A big thank you to Lisa for helping us create an amazing holiday! We couldn’t have done it without you. Lisa helped us book two different itineraries between three people which is a massive job within itself. Lisa always had it under control, even with multiple emails flying in and out. Lisa really does put her customers needs first and was always readily available by phone or email. Even when we missed our connecting flight, Lisa was straight onto it to help us figure out our options of what we could do. I have used Lisa a few times for my travel arrangements and I honestly can say I wouldn’t trust anyone else to do it. Thanks again Lisa! You are a gem! 

Submitted by Paige Steele on 28/08/2023

Around the world in 80 days made easy!

I used Lisa to plan a solo 3 month around the world trip. I had a draft itinerary and she helped troubleshoot tour dates and flight availabilities to ensure I would visit every place cost effectively. Lisa booked most of my trip including flights, tours, accommodation and train passes. She made payments simple and clear, with no hidden fees. Lisa sends a hard copy of all your documents in a fantastic travel document folder. This made planning easy and stress free. Family members were glad to see every day of my 80+ day trip had been accounted for! Lisa always replied to my emails in a timely and informative manner, including when travelling. I had an issue with a train in Italy, and she solved it as soon as she started her working day. It was reassuring knowing I had someone who knew exactly where I should be at all times. Lisa also reached out when I returned home.I will be contacting Lisa again to plan my next trip and I highly recommend her services for anyone planning a holiday! 

Submitted by Cameron S on 22/08/2023

Fiji trip

Going on a overseas holiday is always stress free when Lisa helps us to organise everything! Great recommendations and flight bookings for our family getaway meant a fun time had by all :)

Submitted by Sarah on 13/07/2023

Service with a smile

For me there is a one-stop-shop when it comes to travel - Lisa Metzl. Her knowledge of how to get you where you want to go with a minimum of fuss and at the cheapest price never fails to impress me. I can ring Lisa with the most daunting of travel plans and she will come back to me in the blink of eye with a selection of itineraries and suggestions. Thanks for getting us to Croatia, Lisa. You took the hassle out of planning and booking and made it easy!

Submitted by Mark Thompson on 05/07/2023