With a background and wealth of corporate sales and marketing experience, taking on end-to-end responsibilities is Roslyn’s second nature. Travelling the world for her position as the Director of Sales and Marketing in the international education sector, when she decided to ‘come home’ and step into travel, it was an easy ‘no brainer’ decision for her.
Helping others explore this incredible planet we live on, along with her attention to detail, experience and knowledge in dealing with budgets and negotiations, she ‘understands’ and loves curating travel experiences, whether on land or water, on a small and large scale for her clients.
With a mission to provide ‘stress free’ and seamless travel management services for both the corporate and leisure market, Ros’ speciality is in group travel (from 10-500 people), while her business background, attention to detail and clear systems have made her the go to expert for clients globally.
She has been creating seamless and memorable travel experiences as a travel professional for over 15 years and loves group travel. Anything from a destination wedding, to a corporate conference or retreat, or friends and family joining for an experience together. Curating, facilitating and building long term partnerships as an extension of a client's team is what Roslyn is known for.
Anyone who works with Ros, will come to realise that her clients and suppliers are treated like friends whom she loves to have a laugh and talk with, even after the initial reason of contact between them has passed. Her passion for travel and always looking to exceed a client's expectation when the experience is delivered means that her business is continually growing through repeat and referral business.
With an uncompromising quality of work and customer service she has earned nominations for Travel Agent of the Year, and recently was a finalist for Most Outstanding Mobile/Home-Based Advisor in 2022 for the National Travel Industry Association Awards.
Her love of life and exploring this incredible planet we live on has also taken her on her own travel experiences to ski and snowboard around the world; cycle through Asia, with both friends and also for charity (500km’s in 5 days); and many other exciting experiences, now also accompanied by her husband and 8-year-old son.
When you are working with Ros, you know you have someone on your side that will be there not only in the case of an emergency, but also to celebrate with you when you experience something you have always dreamt of doing.
Submitted by Ruth Newman on Tuesday, Sep 24, 2024
Roslyn and her team have been helping us with our travel for many years now. It has been business travel as well as family travel, and often with very short timelines due to some of our family challenges. Despite the many challenges we give them they always come through and give us the best service including finding experts to help when our requests are not in their area of expertise. I have no hesitation in recommending Ros & her team whenever anyone asks for a recommendation to assist and we will continue to put out travel lives in their hands as we keep travelling the world!
Submitted by Ruth Newman Architect on Thursday, May 16, 2024
We have been using Roslyn and her team for our travel bookings for around 7 years. We have booked personal trips, family holidays, and business trips to may different places. Ros & the team always keep us informed, manage any changes with a minimum of fuss and we never need to stress about the inevitable flight changes as they are managed for us too.If you are looking for travel partners who are always working for you and ensuring you have the best experience possible this is the team for you! Can't recommend them enough!
Submitted by Cindy on Thursday, May 16, 2024
Our trip to the Philippines was a breeze thanks to Ros! Her service is personal, warm and friendly and she was ready to answer any questions I might have had during the planning. I cannot recommend her and her team highly enough and will definitely use her services again in the future! Huge thanks to Ros and the LUXE team!
Submitted by Chris Beks on Sunday, May 19, 2024
We are ever so grateful to Ros and her Team for making our international travel to Cebu in the Philippines so seamless. Everything that was booked was managed so professionally.Looking forward to booking our next adventure with you soon.
Submitted by The Property Education Company on Thursday, May 16, 2024
Dear Ros, Mayette and all the team,We just wanted to thank you for your amazing attention to detail, making sense of my scrappy, cut-and-paste emails, and having everything run so smoothly for us, from the pick up at the airport to the amazing service at the hotel to the incredible conference, best food and parties ever. Really appreciate your not forgetting anything and even covering things I forgot myself. You are amazing.
Submitted by Rachel H on Saturday, May 18, 2024
Roslyn and her team provided outstanding service and care from the moment we contacted them to book our recent overseas travel and conference participation. Our flight preferences were covered, our transfers arranged and we were communicated with fully about airline changes. Roslyn and her team made it so incredibly easy for us on our trip to three Asian countries and we didn't have to do a thing. I would highly recommend Roslyn for all future travel and event arranging experiences.
