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Erica Smithers Reviews

Submitted by Rebecca Deluca on 10/06/2024

Trip made Easy

Overall Rating
Service
Responsiveness
Expertise

We recently had the wonderful Erica plan and book our family trip to Japan.She talked me through the whole trip and offered invaluable advice from her own experiences. The whole process was amazing and stress free.Can’t wait to book our next holiday with her ! 


Reply From Erica Smithers

Thank you for your kind feedback Rebecca. It was again a pleasure assisting with the planning and booking of your family trip and I am so happy to hear that my contributed helped with a smooth and enjoyable process. I look forward to helping you with your future travel plans.
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Great find

I normally travel independently but because Japan was going to be so different having Erica’s support was invaluable. We visited Tokyo as a start and to a Ryokan out of the city in Autumn, colours beautiful, temperatures moderate and pleasant. A full immersion into Japanese culture.  Erica gave us information on how to travel to it independently and using the Japanese public rail and bus system was easy, helped by the Japanese people being organised and helpful. When at the Ryokan another guest asked how we managed to book as it was usually booked out! Erica, booked us on a tour that was within our budget and was not too prescriptive but allowed us to see and experience all that we wanted.  Erica has been a huge support and I would gladly recommend her, so good to have someone on your side.

Submitted by Laura Whittall on 05/12/2024

Fantastic Service and Holiday Ideas

Erica organized an overseas holiday for my husband and I, and it was absolutely amazing. She managed to combine our wish list ideas with her background experience and this resulted in the trip that we had dreamed about. She was always prompt to return answers to our questions and ensured that we were fully prepared for each aspect of our holiday.  We would definitely use Erica's services for any future travel plans as her friendly, nothing is too much trouble attitude as well as her exceptional organisational skills helped to make our trip so wonderful.

Submitted by Carolyn & Haydn Dixon on 08/11/2024

Destination Singapore

Extremely happy as everything was prepared for a Singapore trip. We will definitely be contacting Erica for our next adventure. Thank you very much for organizing our flights, accommodation, travel and our itinerary.

Submitted by Adventures With Friends on 20/10/2024

Simply Brilliant

Erica was amazing. Her professionalism, prompt service and patience helped us have an amazing European holiday. We look forward to using Erica's services again soon. Thank you Erica

Submitted by Andrew on 02/10/2024

An absolute professional

Erica is an absolute professional. She is knowledgeable, insightful and helpful. I do not hesitate to recommend Erica to my dearest friends and family! 

Submitted by Vanessa Rando on 02/10/2024

Erica Smithers

Our holiday was fabulous,everything was done perfect. Nothing is two much trouble for Erica.She is a pleasure to deal with. You can phone her any time day or night.This is the third holiday she has done this year for us,and there will be more very soon.I would highly recommed her to all my friends and family.Sheryl and Wayne

Submitted by Sheryl And Wayne on 05/05/2024

Bali

Erica recently organised a 2 week getaway for my best friend and myself.  She has also booked several packages for us in the past..  She is extremely efficient and gets the best prices…  She is also very easy to  communicate with.    Using Erica is like having an invisible friend holding your hand every single step of the way   Very reassuring the oldies like us . 

Submitted by Janice Sammels on 04/05/2024

Efficient, organised and knowledgeable

Erica is an excelkent travel agent. She responds quickly, communicates clearly and uses her extensive travel knowledge to give us the best holiday.She also organised our entry visas and at  our request organised our  travel insurance.  Her customer service is fantastic. 

Submitted by Sue Rando on 21/02/2024

Tasmania

Thanks Erica all organised within days as per your usual service.

Submitted by Lynda Park on 22/01/2024