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Andrew Sullivan Reviews

Submitted by Mel Forgan on 11/01/2024

Awesome service

Overall Rating
Service
Responsiveness
Expertise
Communication

We can’t thank Andrew enough! We had to postpone and re-book our flights last minute due to illness. Andrew was able to do this quickly, also worked after hours to get it done. Answered every question in a timely manner. Thank you so much for helping us still being able to have our family adventure.


Reply From Andrew Sullivan

Thank you for the review...now rest up and get prepared for your adventure.
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Excellent service and advice

Andrew has excellent knowledge that made the planning for our trip easy and perfectly suited to us. He was also great in negotiating some extra special services for us which worked out so well. 

Submitted by Zoe on 21/10/2024

Fantastic experience!

Andrew has been great to work with from that start, an excellent communicator who fixes problems efficiently and expertly even though he didn't create them. Highly recommended!

Submitted by Danny on 11/01/2024

Brilliant experience, extremely professional and went above and beyond for us

I've been lucky enough to book with Andrew a few times and it's always been a smooth and easy process. This time however I had to call him in tears the day before I was due to depart overseas with 2 of my 3 kids to tell him I couldn't travel due to illness. Andrew was able to pull a rabbit out of a hat and exchange my ticket for one for my husband with less than 24 hours to go, on a fully booked flight! When it was too much change for my son (who has ASD) and he didn't think he could travel without me, Andrew also managed to get his ticket changed so my daughter could travel - Andrew saved this trip for my family and did so with no fuss, no complaint, and a genuine willingness to do whatever he could to help. I'd highly recommend Andrew for any travel arrangements you want to make - he knows his stuff and is absolutely there to help, even when things go completely south. I can't thank him enough!

Submitted by Lauren Finch on 11/01/2024

Thank you for organising our honeymoon!

Hayden & I wanted to say thank you for organising our honeymoon through France and Italy. We had the best time! Every stage was perfect, just the right amount of time spent at each destination, with so much variety in sights, food and atmosphere. Each place we visited were different and unique in their own ways, all of the accommodation was spot on, would recommend them all! At all of the hotels we had bubbles and chocolate on arrival, some even flowers and balloons or cakes! We felt so special, thank you for arranging this. Thank you again for helping us plan our dream holiday! So many beautiful memories!We rolled home after splurging on all of the good things!

Submitted by Hendo & Hayden on 01/11/2023

A passionate traveller

Andrew really knows his stuff . Always  aware of the  ins and outs of airlines  and hotels  during these changing times 

Submitted by Nova Entertainment on 11/02/2023

10/10

A gem of a business. Pure one on one service!

Submitted by Emma Collins on 11/02/2023

The Yoda of travel!

We decided on fairly impromptu US trip and wanted to cover off some key experiences as well as be recommended accommodation and internal travel to get the most out of the destination. Andrew not only planned our dream holiday but organised everything to make it the easiest and most enjoyable experience. He had all the best advice and we did not have to worry about anything because we knew he had thought of everything. Why anyone would do it themselves online when you can have Sully do all the hard work is beyond me. We’ll only ever use and recommend him and the Don’t Forget Travel Group for all our travel and holidays. 

Submitted by Rebekah on 10/02/2023

The most passionate travel advisor

Andrew is a passionate ; dedicated travel advisor that is in the know and has been to the countries you want to travel to. He is so cheerful everytime we communicate and I value his expertise. Highly recommended for every traveler  Go talk to sully about your travel needs

Submitted by Sarah on 10/02/2023

Experienced travel agent

Andrew is a very experienced travel agent who is quick to reply on email or the phone. He understands the need to find you the best deal without compromising on the ease of travel. He also had a great sense of humour and is very easy to deal with.

Submitted by Joanna Martens on 10/02/2023

Andrew is a travel guru

Andrew gives it everything. Attention to detail and passion about travel second to none  but moreover, he really cares about your holiday- he plans it like it’s his own. Knowledgeable, creative, well connected to ensure value for money and access to deals Highly recommend Andrew if you’re looking to book your next holiday, experience or tour 

Submitted by Amy on 10/02/2023

The best!

Sully is the best! We wouldn’t use anyone else. We have used him for Europe, America, Asia etc etc 

Submitted by Isabela on 10/02/2023

Sully will fix it

We have been entrusting Sully for around  10 years with our travel plans. He is knowledgeable , trustworthy, kind and patient. He fixes things we muck up, or airlines or hotel muck up. His knowledge is incredible and he will work all hours to help his clients. Highly recommended 

Submitted by Nikki G on 10/02/2023

Amazing Service and Attention to Detail

Andrew has booked 2 trips for me now and will definitely use him again! Very knowledgeable and helpful - also super organised unlike me lol. Highly recommended. 

Submitted by South Aussie With Cosi on 10/02/2023

Phuket holiday

Andrew helped me and my girlfriend travel to Phuket and spend a night in Singapore along the way. He aloud it easy to travel through changing conditions due to Covid and made sure we where always up to date with what was happening   

Submitted by Charlie on 10/02/2023

Fabulous

Andrew went above and beyond for us. Everything was well researched and planned and our holiday was amazing!

Submitted by Jodi on 10/02/2023

Sully

Andrew has been a lontime travel agent and friend for our family. His expertise and knowledge in travel is sought after by many and the ease in which he can pull things together is second to none

Submitted by Roger Delaney on 10/02/2023

Best in the business

Time and again Sully has come through and built a great OS trip of us. He has been everywhere (man) and knows the best way to get there, where to stay, what to see. But it goes beyond that - advise of visas, the pros and cons in foreign lands - there is no one better to build your extended holiday, work trip or quick getaway. There is daylight between Sully and the next best travel expert.

Submitted by Kevin Mulcahy on 10/02/2023

Brilliant agent highly recommended

Nothing is too hard for Sully to source  or organise

Submitted by Vicky Eglinton on 10/02/2023