Travel Expert
Travel Consultant at
Travel Associates Gungahlin
Cronulla, New South Wales, 2230
At the age of 21 I travelled to Europe for 3 months by myself and absolutely fell in love with travelling. I knew as soon as I returned home, I had to help people go on amazing travel adventures like the one I had just come back from.
I’ve been an agent since 2015 and have worked in a few different roles/stores. In that timeframe I have built a large database of clients and now work from home, taking on repeat/referral clients and online enquiries.
My favourite part of booking someone's holiday, is the moment they return home and tell me how fantastic it all was. Especially the things I recommended they do from my own personal experiences or knowledge of the area.
I also love being part of the journey, whether it’s a honeymoon, baby moon, anniversary, leaving school/graduating university trip or anything in between, I love being part of it, as it’s a memory my clients will have forever.
I'm an extremely honest agent and due to this I have a high repeat/referral business.
Personally when I travel, I love travelling in luxury and I'm an absolute foodie, so those things for me are key, however, I have also looked after so many clients that travel more budget friendly and can cater to any style of holiday you need whether it be for history, culture, art, religious travel, festivals/events and so much more!
Submitted by Vishal Sharma on Saturday, Jan 06, 2024
I haven’t flown on a plane for some while now, and have been very time poor these last couple of months. I cannot recommend Samantha enough, she is very transparent and proactive. This made it very easy to book with her as it was very easy to relay my wants and needs for my Christmas holiday. My flights were booked with minimum layovers and a window seat the whole journey. Quite confident I have found my travel agent, thank you once again Sam!
Submitted by Anthony on Thursday, Mar 14, 2024
This is the first time I’ve used Samantha, from the very first phone call she so was so helpful .I wanted to book a cruise. Unfortunately it was all booked out but within an hour. She come back with four different options and next thing I’m ready to set sail. I would highly recommend Samantha to all my friends and family. She makes traveling so easy and organising stress free, she has so much support before you go. I’m ready to book my next trip and I can’t wait to work with Samantha again.
Submitted by Lynn Flinn on Saturday, Jan 06, 2024
Samantha is a very knowledgeable agent,very efficient & really friendly.I've found since dealing with Samantha for many years now nothing is too much trouble for her.
Submitted by Glenn Anderson on Sunday, Jan 07, 2024
It’s hard to believe that since 2017 Samantha has looked after my travel requirements, including overseas and domestic itineraries, tours and various cruises along the way. More recently other family members have become Sam’s clients.If I could describe her in 5 words:- Passionate (for helping you/her clients)- Straight-shooter (doesn’t mess you around)- Determined (to craft a great experience)- Trusted (to look after you)- Consultative (loves to receive feedback and offer her experience)I have no hesitation in recommending Sam, and already looking forward to our upcoming 2024 and 2025 trips already booked through her.
Submitted by Jennie Matthews on Wednesday, Jan 17, 2024
I wouldn’t hesitate in recommending Samantha for anyone’s travel needs, whether it’s a domestic holiday or international travel, Samantha asks the right questions to determine all aspects of your holiday and leaves no stone unturned. Her professionalism and communication is second to none and she has a real passion and commitment to ensure your holiday is everything you want it to be. She researches well and, having travelled a bit herself, can offer fabulous advice on flights, hotels, tours, restaurants and more. Talk to her before you book your next trip. You won’t regret it.
Submitted by Bronwen Overton-Clarke on Saturday, Feb 03, 2024
I had used the travel agency before but not Samantha who I was put onto by the front desk. She was super proactive and efficient, nothing was too much trouble. She managed to get us a really good deal and even sorted it out for a close relative who came to the arrangement slightly later. Samantha was really friendly over the phone but was also very clear about what she needed from me and when - and was really good about confirming details - a great communicator. I would not hesitate in using Samantha again.
Submitted by Tony Robinson on Sunday, Jan 07, 2024
I have not used a travel agent for personal travel before. I found the experience surprisingly positive. I certainly wasn't expecting the attention I got or the effort made by Samantha and the company.I would definitely recommend Samantha.
Submitted by Peter Clarke on Sunday, Feb 25, 2024
Samantha is an excellent travel agent. She is well informed, helpful, and pulls together the components of our travel requests.I would recommend her anyone.
Submitted by Tim on Sunday, Mar 17, 2024
Great service amazing Sam Lang is awesome
Submitted by Carl Crosby on Friday, Jan 05, 2024
I recently booked an International Cruise / Flights through Samantha and found her to be very professional to deal with, her timely customer service delivery and her great product knowledge was outstanding , every time I reached out to her she responded quickly and in a way that made me feel that I was never a bother to her,, I will and can highly recommend Samantha to handle my our my friends / colleagues travel needs in the future.Thank you Samantha for going above and beyond you are a true credit to the travel industry Well done.Carl.
Submitted by BM on Tuesday, Jan 30, 2024
This is the third time I have used Samantha's services. Samantha has widely travelled and her feedback from other clients has given her excellent knowledge of travelling worldwide. If Samantha does not know something she has the contacts and will find out. Samantha is responsive to queries and happily makes changes when requested. I will happily use Samantha's services again.
